Mobile pay is the new “it” thing. But if you’re skeptical, you’re not alone. Research shows 46% of consumers have concerns about the security of paying with their mobile device. So what are the facts, and is it safe?
Apple was one of the first to develop the mobile pay system technology and now Android, Samsung, retailers, credit cards, and your bank are even getting in on the action. Check out these frequently asked questions and see if it’s time for you to trade in your leather wallet for a virtual one!
How do I use mobile pay?
To use, you simply hover your phone over the payment terminal where you’re purchasing goods or services, and verify the transaction on your phone. And unfortunately that means, for now, paying at the pump with your phone is out. To use mobile pay, your phone must be associated with an account at AT&T, Sprint, T-Mobile, or Verizon Wireless. In addition, Android Pay will only work on devices that run the KitKat version of the operating system. Apple Pay is available on iPhone 6 and newer, or the Apple Watch.
Who’s doing what?
Retailers are also getting in on the action. The Starbucks app allows customers to load money onto a digital gift card and to pre-order so your coffee is ready when you arrive at your local Starbucks (how awesome!). The Paypal app allows you to also pre-order and pay for food at participating restaurants.
Banks, credit unions, and credit cards are beginning to utilize the QR code as means to pay. Chase Pay is working on technology that will allow you take a picture of your receipt to pay the bill.
Another program incorporating mobile pay is CurrentC. Many large retailers are collaborating on this project, like BestBuy, Target, WalMart, Kohl’s, Shell, and Wendy’s, just to name a few. This program allows you to save all your store loyalty cards and coupons electronically in one place.
Is all this mobile pay safe to use?
Risk and security experts suggest protecting your device by locking it when not in use, using a password or fingerprint access point, and only utilizing secure Wi-Fi connections that require a password. The Apple Pay, Android Pay, and Samsung Pay systems all use a Tokenization system to protect you and the transaction. This means your real credit card numbers are never associated with the sale, thus making the transaction more secure. Many in the industry feel mobile pay is safer than using the microchip credit cards, because those cards still contain your credit card number on the front.
Faster than we know it, we’ll all be using virtual wallets, but that doesn’t mean you have to be in the dark about whether your personally identifiable information is secure. Try it out for yourself and let us know what you think!
Do you use any of these mobile pay options? Are they more convenient? Share your experience in the comments!
Posted by Carla MacDonald, NMFA Volunteer