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FAQ Series: Military commissary questions

Grocery-Store-Shopper

You have questions, we have answers. This week we respond to your frequently asked questions about the commissary benefit.

Q: If commissary goods are sold at cost, why do I see an additional “surcharge” on my receipt?

A: Commissary shoppers buy goods “at cost” meaning the commissary does not generate a profit from sales. Shoppers pay a 5% surcharge. The surcharge is calculated on the total before coupons are deducted. The surcharge goes back into the stores to pay for new construction, renovations, repairs, and equipment. The surcharge does not decrease commissary savings because it is included in the savings calculations.

Q: How much should I tip the commissary baggers?

A: Baggers are not commissary or government employees and are paid solely by the tips they receive from commissary shoppers in exchange for bagging/carryout services. Baggers are self-employed, and work under a license agreement with an installation commander. The amount you tip is up to you. Some folks suggest twenty-five cents a bag; others tip a flat rate between $5 – $10.

Q: I am deploying and my children will stay with someone who does not have a military ID. Can the caregiver shop at the commissary for our children?

A: The caregiver will need an agent letter to shop at the commissary for the children. The caregiver does not have to be an authorized commissary shopper; however only the installation commander can authorize agent privileges. It is recommended that you contact the commissary store director near the caregiver’s location and request contact information for the installation office that prepares agent authorization. It may be helpful to ask what documentation an agent needs to gain access to the installation. You can find a list of commissaries here.

Q: Do I really save more money by shopping at the commissary?

A: Shoppers save an average of more than 30 percent on their purchases compared to commercial prices – savings that amount to thousands of dollars annually when shopping regularly at a commissary. In addition to lower costs on products, the commissary also accepts coupons and uses a rewards card program to help increase your savings. While savings may vary from location to location, it’s important to remember that profits made by commissaries contribute to family readiness and enhance the quality of life for service member’s and their families. Those profits also cover the costs of building new commissaries and modernizing existing ones.

What interesting information have you learned about the Commissary? Share it in a comment!

Send your questions or comments to PR@militaryfamily.org and don’t forget to follow our blog, Branching Out, for our next FAQ series.

Source: http://www.commissaries.com/documents/contact_deca/faq.cfm

KatieBy Katie Savant, Government Relations Information Manager

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