They Can’t Hear You: Raise your Milspouse voice!

evaluationYou’ve been trying to get an appointment for your two year old’s ear infection with no luck.

The day camp and swim lessons that have been such an important piece of your summertime child care plan aren’t being offered this summer because of budget cuts.

With furloughs reducing your family income, you want to improve your budgeting skills. You have found a program offered in the Family Service center, but can’t enroll because hiring freezes have eliminated the availability of an instructor.

Where do you go to complain? Do you rant and moan to your next door neighbor or work mate? Do you share your frustration on your Facebook page? How do you let the higher-ups know that the programs you rely on aren’t meeting your needs or just plain aren’t there?

At a recent national conference, General Martin Dempsey, Chairman of the Joint Chiefs of Staff and his spouse, Deanie, said it was important for the audience members to let them know which programs are necessary and focus on those that would benefit everybody.

But what programs are best? What programs need to get the boot? What programs need a few tweaks to really meet the needs of military families?

There are ways you can raise your voice on your own installation.

Recently, General Dempsey talked about the Interactive Customer Evaluation (ICE) process, a web-based program that allows you to electronically provide feedback on services provided by on-base organizations. By completing a report through the ICE process, you let commanders know what programs may or may not be working on your installation.

What’s available in your local community? Is there an advisory committee for your hospital, commissary, exchange, child development center or youth center? Do you show up for meetings with a concern or do you figure someone else will do it?

What if your problem can’t be fixed locally? How do you push it up a notch? After a year’s hiatus, the Army is reintroducing the Army Family Action Plan (AFAP) for the virtual age. In its 30th anniversary year, AFAP will transition into a new three-tier process, continuing with local conferences, and streamlined virtual review procedures. We’ve seen some great changes come over the last 30 years because of AFAP!

Instead of just sharing your concerns on your own Facebook page, share it with the National Military Family Association Facebook page – we are dedicated to making your voices heard!

What have you done on your installation to make your voice heard? Let us know in the comments section!

kathyPosted by Kathleen Moakler, Government Relations Director

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